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Piedmont Healthcare Inc.
Nutrition Svce Rep- Call Center, PT
Career Insights for Call Center Representative
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Scorecard
Based on Georgia data
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What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$35,119 / year median in Georgia
+1% projected growth
Job Description
Overview Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. Responsibilities Responsible for patient meal service food on assigned units, e.g., menu selections, tray assembly, delivery and pickup, special requests and needs, in-between meal food delivery. Communicate patient food issues/concerns and needs to team members within the department and interacts with nursing employees in regards to patient nutrition needs or requirements. React accurately and effectively to all changes to ensure efficient timing of services, accuracy of physician's ordered modified diets. Qualifications Education H.S. Diploma or General Education Degree (GED) Preferred Work Experience 1 year previous food service or customer service experience Required Previous experience in applying the various diets used in hospital setting Preferred Licenses and Certifications None Required SAFE Serve Certification ServSafe certification