Customer Service/Sales Representative Spices

USA - 3.2

Forest Park, GA Job Details Full-time $18 - $22 an hour 7 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Interpersonal skills Sales Customer service High school diploma or GED Sales management systems proficiency Productivity software Customer information system software Associate's degree Full Job Description Step into the international business world and grow beyond the basics of answering phones or entering orders. We're seeking a highly motivated Customer Service & Sales Team Member to thrive in a fast-paced environment, build strong customer relationships, and contribute to our global success. Bring your eagerness to learn, and we'll provide the tools to help you shine.

Our goal:

deliver exceptional service, respond efficiently to customer needs, and maintain accuracy while ensuring customer satisfaction. Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and chat. Build sustainable relationships and trust with customer accounts through open and interactive communication. Identify and pursue sales opportunities during customer interactions to achieve individual and team targets. Provide product demonstrations and explain features/benefits to support informed purchasing decisions. Handle customer complaints, propose solutions within set timeframes, and follow up to ensure resolution. Enter and process customer orders in SAP with accuracy and comprehension. Maintain detailed records of customer interactions, transactions, and feedback in CRM systems. Generate and qualify sales leads to support business growth. Collaborate with other departments to address customer needs and improve service delivery. Travel to customer sites (local and regional) to strengthen relationships, provide support, and represent the company. Minimum Qualifications High school diploma or equivalent; associate or bachelor's degree preferred. Proven experience in customer service or sales roles, preferably in a related industry. Strong communication skills (verbal and written) with the ability to engage customers effectively. Basic proficiency with CRM software and Microsoft Office applications. Ability to multitask and manage time efficiently in a fast-paced environment. Willingness and ability to travel to customer locations.

Preferred Qualifications Bilingual:

English and Spanish. Experience in SAP. Background in B2B or B2C sales with a track record of meeting/exceeding sales targets. Training or certification in sales techniques or customer service excellence.

Benefits :

401(k) 401(k) matching Dental Insurance Health insurance Paid time off Vision insurance $18HR - $22HR depending on experience Spices USA is an equal opportunity employer, dedicated to fostering an inclusive and diverse workplace . If you are ready to take on this exciting challenge, apply now and be part of our success story!

Job Type:

Full-time Pay:

$18.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift Application Question(s): What is your salary expectation? Are you bilingual in English and Spanish?

Experience:

SAP:

1 year (Preferred) Customer service: 1 year (Preferred) Ability to

Commute:

Forest Park, GA 30297 (Required)

Work Location:

In person