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Bailey’s Heating and Air

Customer Service/Dispatcher

Career Insights for Customer Service Representative (General)

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Based on Georgia data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,413 / year median in Georgia

-1% projected decline

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Job Description

Customer Service/Dispatcher Bailey's Heating and Air Fort Oglethorpe, GA Job Details $16 - $18 an hour 9 hours ago Qualifications Customer communication
Full Job Description Position Overview:
NOW HIRING
Customer Service Representative / Dispatcher (Temporary Maternity Leave Coverage)
Location:
Rossville, GA Bailey's Heating & Air is seeking an immediate hire for a Temporary Customer Service Representative / Dispatcher to provide maternity leave coverage. This position is expected to last approximately 3-6 months and is a great opportunity for someone with strong customer service and scheduling experience.
Responsibilities:
Answer incoming customer calls Schedule HVAC service and maintenance appointments Dispatch technicians and manage daily schedules Communicate appointment updates with customers and field staff Maintain accurate customer records and work orders Provide administrative support as needed
Qualifications:
Customer service, dispatch, administrative, or call center experience preferred Strong communication and organizational skills Ability to multitask in a fast-paced environment Proficient with computers and office software Dependable, professional, and customer-focused Why Join Bailey's? Established local HVAC company with over 20 years of service Friendly, team-oriented work environment Immediate start available Apply today—we are looking to fill this position as soon as possible.
Pay Range:
USD $16.00 - USD $18.00 /Yr.