Subaru of Kennesaw is seeking a customer-focused Love Encore Delivery Specialist to join our team! If you enjoy being the go-to technology expert and delivering exceptional customer experiences, this is a great opportunity to grow with a trusted, family-owned dealership.
Position Overview:
As a Love Encore Delivery Specialist, you will serve as a technology ambassador and customer experience expert , helping new Subaru owners fully understand and enjoy their vehicles. You'll play a key role in building lasting relationships by providing personalized support and follow-up after purchase.
Key Responsibilities:
Schedule and conduct Love Encore Delivery appointments with recent Subaru buyers (14-45 days post-purchase) Provide hands-on guidance to customers, helping them personalize and understand vehicle technology features Deliver thorough vehicle orientations, ensuring customers are confident in operating all features and available resources Support the Sales team by answering customer technology questions Assist the Service department with technology-related questions and concerns on the service drive Follow up with customers to ensure satisfaction and address any additional questions
Flexible Schedule:
Monday - Saturday, 9:00 AM - 7:00
PM Qualifications:
Must be at least 18 years old Valid driver's license with a clean driving record Strong communication and interpersonal skills (both verbal and written) Excellent customer service and problem-solving abilities Computer literacy with strong organizational and follow-up skills Ability to read and understand instructions and technical information Reliable attendance and a strong work ethic
Preferred Skills & Experience:
Prior experience in customer service, sales, or automotive environments Comfortable learning and explaining new technology Strong in-person and phone communication skills Highly organized and detail-oriented If you're passionate about helping people and enjoy working with technology, we'd love to hear from you!