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Ben Granitz State Farm

Account Representative - Insurance Sales & Customer Service

Entry-Level JobVerifiedNo experience needed

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$42,742 / year median in Georgia

-4% projected decline

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Job Description

Account Representative
  • Insurance Sales & Customer Service Ben Granitz State Farm Macon, GA Job Details Permanent | Full-time $45,000
  • $60,000 a year 1 day ago Benefits Paid time off Qualifications Customer communication Financial sales Property & Casualty License Insurance sales Life & Health Insurance License Account management Full Job Description Account Representative
  • Insurance Sales & Customer Service Ben Granitz State Farm Agency
  • Macon, GA Full-Time | Monday-Friday | In Office $35,000
  • 42,000 Base +
Commission & Bonuses Expected Total Compensation:
$45,000
  • 60,000+ We are looking for a dependable, outgoing, and motivated Account Representative to join our State Farm agency in Macon.
This is a customer-facing position that combines customer service, account management, and sales . You will help existing customers with their insurance needs while also identifying opportunities to improve their coverage and add additional products. Insurance experience is helpful, but not required. We are willing to train the right person who is personable, motivated, organized, and comfortable talking with customers. Responsibilities Provide excellent service to existing customers by phone, text, email, and in person Assist customers with billing questions, payments, and account issues Process policy changes, vehicle changes, coverage updates, and other service requests Conduct insurance and coverage reviews with existing customers Explain insurance coverages and help customers understand their options Identify gaps in customers' insurance protection Quote and sell auto, homeowners, renters, and other insurance products Look for opportunities to bundle and improve customers' overall insurance programs Pivot conversations from auto and home insurance into life insurance and other financial protection needs Follow up with existing customers and prospective customers Develop relationships with customers and help with long-term retention Work with the rest of the agency team to meet individual and office sales goals Maintain accurate customer information and documentation What We're Looking For The ideal candidate: Enjoys talking with people and building relationships Provides friendly, professional customer service Is comfortable discussing and recommending products Can recognize sales opportunities during normal service conversations Is comfortable making outbound calls and following up with customers Is dependable, organized, and able to multitask Communicates clearly and professionally Is comfortable working toward measurable sales goals Takes initiative and has a strong work ethic Wants an opportunity to increase their income through performance Previous experience in insurance, banking, sales, customer service, retail, automotive sales, wireless sales, hospitality, or another customer-facing position is a plus. Licensing Property & Casualty and Life & Health insurance licenses will be required. Applicants who are not currently licensed are still encouraged to apply. We are willing to work with the right candidate through the licensing process.
Compensation Base Compensation:
$35,000
  • 42,000 per year, depending on experience and licensing In addition to base compensation, this position offers commission and performance-based bonuses for insurance sales and other production. Expected total compensation is approximately $45,000
  • 60,000+ per year , with additional earning potential for strong performers.
This position is designed for someone who wants the stability of a dependable base income while also having the opportunity to earn more through sales and performance. Schedule Full-time Monday-Friday In-office position in Macon, Georgia Why Join Our Agency? This is a great opportunity for someone who enjoys helping people but also wants more earning potential than a traditional customer service position. You'll have the opportunity to learn the insurance business, build long-term customer relationships, develop valuable sales skills, and increase your income as your experience and production grow. To Apply Please submit your resume along with a brief explanation of why you believe you would be a good fit for a position involving both customer service and sales.
Pay:
$45,000.00
  • $60,000.
00 per year
Benefits:
Paid time off People with a criminal record are encouraged to apply
Work Location:
In person