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Staffmark Group

Customer Service Representative

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,413 / year median in Georgia

-1% projected decline

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Job Description

Customer Service Representative Staffmark Group $15.00•15.00 401(k) United States, Georgia, Vidalia Aug 21, 2026 Now hiring for a
Customer Service Representative Location:
Vidalia, GA Pay Rate:
$15.00 per hour
Schedule:
Monday•Friday, 8 AM•5 PM Your Next Chapter Starts With "Hello." Looking for Customer Service Representative jobs in Vidalia where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day. If your skills and experience are a good match for this role please apply today. This opportunity is based on a Customer Service Representative career path and is being offered by Staffmark to qualified candidates. Requirements High school diploma or equivalent required; associate's or bachelor's degree preferred Minimum of 1 year of call center or phone-based customer service experience required Strong verbal communication skills with a professional phone presence Ability to multitask and navigate multiple systems while on calls Proficiency in Microsoft Office and CRM/call management systems Reliable attendance and strong time-management skills Ability to work in a fast-paced, metric-driven environment Job Duties Handle a high volume of inbound and outbound customer calls professionally and efficiently Assist customers with questions related to orders, returns, repairs, services, and account updates Accurately document all customer interactions in CRM and internal systems Process service requests and transactions with attention to detail De-escalate concerns using active listening, empathy, and problem-solving skills Work closely with internal teams to ensure timely resolution of customer issues Meet or exceed call center performance metrics, including quality, productivity, and attendance Maintain current knowledge of products, policies, and procedures Benefits Competitive Weekly Pay Comprehensive Benefits including medical, dental, and vision coverage. Life and Disability Insurance for added peace of mind. Optional 401(k) Plan to help you prepare for the future. Supportive Team Environment focused on professional growth and customer success. "Enjoyed working here. Professional and great people to work with. Pay is decent and employment opportunities are a great fit. Most enjoyable is the flexibility."•Staffmark, Customer Service Representative. Pick up the headset and your new paycheck. Apply now About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.