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American Leak Detection of Greater Atlanta

Part-Time Dispatcher / Customer Service 7 AM1 PM

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,413 / year median in Georgia

-1% projected decline

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Job Description

Part-Time Dispatcher / Customer Service - 7 AM-1 PM American Leak Detection of Greater Atlanta - 3.5 Woodstock, GA Job Details Part-time From $20 an hour 4 hours ago Benefits Paid time off Qualifications Phone communication Administrative experience Attention to detail Organizational skills Typing Office phone management Office experience Full Job Description Part-Time Dispatcher - Leak Detection Company We are a small, busy leak detection office located in Woodstock, Georgia , specializing in plumbing leak detection, swimming pool leak detection, and pool repairs . We are looking for a dependable, organized Part-Time Dispatcher to join our office team. This is a fast-paced position that requires someone who is comfortable multitasking, communicating with customers, and managing a high volume of incoming phone calls. Responsibilities The dispatcher will work alongside another dispatcher and assist with the daily scheduling and administrative needs of approximately 10 field technicians .
Responsibilities include:
Answering a high volume of incoming phone calls Speaking with customers and providing excellent customer service Scheduling and coordinating appointments for technicians Entering work orders quickly and accurately into our computer system Assisting with the preparation of estimates Creating professional insurance reports Following up on outstanding insurance invoices Performing general office and administrative duties as needed Schedule Monday-Friday, 7:00 AM-1:00 PM Because we are a small office, reliability is extremely important. Candidates must be dependable, punctual, and able to maintain consistent attendance. Frequent unexcused absences or tardiness would not be a good fit for this position.
Qualifications The ideal candidate will:
Be dependable, reliable, and punctual Be comfortable working in a fast-paced environment Have strong multitasking and organizational skills Communicate professionally and confidently with customers Be proficient with computers and Microsoft Office, including Microsoft Word Type and enter work orders accurately and efficiently Pay close attention to detail Be able to work well as part of a small office team Previous dispatching, scheduling, customer service, or administrative experience is a plus.
Important note:
We do have a friendly office cat, so applicants should be comfortable working in an office with a cat.
Job Type:
Part-time Pay:
From $20.00 per hour
Benefits:
Paid time off
Work Location:
In person