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Express Employment

Customer Service Representative

Career Insights for Customer Service Representative (General)

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Based on Hawaii data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,086 / year median in Hawaii

+1% projected growth

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Job Description

Top Job Located in
Aiea, HI Salary:
Starting at $18/hr
Customer Service Representative Pay:
Starting at $18/hr
Location:
Aiea, Hawaii Schedule:
Full-Time Express Employment Professionals is seeking Customer Service Representatives for a full-time opportunity with a well-established local service company in Aiea. This role is ideal for someone who enjoys helping customers, solving problems, managing administrative tasks, and supporting a fast-paced operation. Interested? Give us a call today for an interview! The Customer Service Representative will serve as a primary point of contact for customers while supporting daily office operations. The ideal candidate will be professional, detail-oriented, and comfortable handling a variety of customer service and administrative responsibilities. Key Responsibilities Answer incoming customer calls and provide exceptional service Maintain and update customer account information and databases Research customer accounts and resolve billing or service discrepancies Communicate with drivers and internal teams regarding routes and schedules Create customer orders and process related paperwork Perform accurate data entry and maintain detailed records Assist with administrative projects and departmental support as needed Respond to customer inquiries in a timely and professional manner What We Are Looking For 1-2 years of recent customer service experience Strong verbal and written communication skills Proficiency with Microsoft Word and Excel Experience with ERP or customer management systems is a plus Ability to multitask and prioritize competing deadlines Strong attention to detail and organizational skills Positive attitude and strong team-player mentality Benefits Holiday Pay Medical Benefits 401(k) Safety Incentives Referral Bonuses Training and Development Opportunities Weekly Paychecks How to Apply for our Customer Service Representative Opportunity Call our team today (808) 525-5225 Email your resume to jobs.honoluluhisrg@expresspros.com Apply to this posting About Express Employment Professionals Express Employment Professionals is one of the leading staffing companies in the United States and Canada. We help job seekers find full-time, temporary, and evaluation-to-hire positions while connecting businesses with qualified talent. There is never a fee for applicants, and eligible associates may enjoy benefits including medical coverage, holiday pay, referral bonuses, and more. #
HIOFFICE
Express Office:
Pearl City 945 Kamehameha Highway Unit 5 Pearl City, HI 96782

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance