Customer Service & Admin Professional | Kapolei Build a Career with Hawaii's Industry Leader It is time to move beyond just a "job" and step into a stable, long-term career with room to grow. Aloha Termite & Pest Control is seeking a reliable, people-first professional to join our busy Kapolei headquarters. We provide a supportive, fast-paced environment where your attention to detail, positive energy, and commitment to the Aloha Spirit make a tangible difference every single day. We provide comprehensive, hands-on training for the right candidate.

Your Role & Impact Customer Relations:

Serve as the welcoming primary point of contact for our clients via phone, text, and email.

Logistics & Dispatching:

Coordinate service appointments, route calls, and efficiently manage field technician schedules.

Data Integrity:

Maintain precise customer records, process account updates, and keep our databases organized.

Team Coordination:

Closely support our sales and field teams with billing, lead management, and vital administrative tasks. Compensation & Premium Benefits We take care of our team like family because administrative and customer support professionals are the absolute backbone of our daily success.

Competitive Pay:

Starting at $19.00+ per hour, with transparent pathways for growth and advancement.

Full Health Coverage:

Comprehensive Medical, Dental, and Vision insurance plans.

Retirement Security:

401(k) retirement plan featuring a generous company match.

Consistent Schedule:

Enjoy a stable Monday through Friday, 8:00 AM to 5:00 PM schedule, giving you your weekends back.

Time Off & Peace of Mind:

Generous Paid Time Off (PTO), observed holidays, company-paid life insurance, and ongoing paid training. Who We Are Looking For We hire for character, positive attitude, and reliability:

Professionalism:

Strong, clear communication skills paired with a proactive, solution-oriented attitude.

Reliability:

A rock-solid work ethic and a firm commitment to being a dependable team player.

Technical Aptitude:

Comfortable navigating computers and picking up new software quickly (any prior dispatching or customer service background is a definite bonus).

The Essentials:

A valid Hawaii Driver's License with a clean record, and the ability to pass a comprehensive background check and pre-employment drug screen. Join Our Team Join a local, family-oriented company trusted across the Hawaiian islands for over 25 years. Serve your community with heart, hustle, and genuine Aloha. Aloha Termite & Pest Control is an Equal Opportunity Employer and a 100% Drug-Free Workplace.