Customer Service Representative - Lihue, HI

Location:

Lihue, HI Schedule:

Monday-Friday, 8:00am-5:00pm; Rotational Saturdays (hours may vary) Position Overview We are seeking a friendly, reliable, and customer-focused Customer Service Representative to join a fast-paced, team-oriented environment. This role is ideal for someone who enjoys helping others, building relationships, and providing solutions that meet customer needs. Responsibilities Provide a warm, professional, and positive customer experience during each interaction Assist customers with day-to-day requests, questions, and transactions Actively listen to understand customer needs and offer appropriate solutions or recommendations Educate customers on available tools, services, or self-service options Accurately handle transactions while maintaining attention to detail Maintain confidentiality and follow established procedures and policies Work collaboratively with team members to meet individual and team goals Adapt to changing priorities in a busy, customer-facing environment Qualifications High school diploma or equivalent required Associate's degree or relevant work experience preferred At least 2 years of customer service experience required Cash handling or transaction-based experience preferred Strong communication and interpersonal skills Friendly, professional, and approachable demeanor Comfortable using computers, digital tools, and technology Detail-oriented with strong organizational skills Positive attitude with a willingness to learn Ability to work independently and as part of a team Ability to handle sensitive or confidential information responsibly Job Type & Location This is a Permanent position based out of Lihue, HI. Pay and Benefits The pay range for this position is $45000.00 - $53000.00/yr. Excellent benefits package, 401K match, healthcare benefits, PTO etc. Workplace Type This is a fully onsite position in Lihue,HI. Application Deadline This position is anticipated to close on Apr 14, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.