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Customer Service Representative
Job Description
Customer Service Representative (PABSMI) We are looking for a reliable and neat Customer Service Representative to join our client's local auto body shop! In this role, you will be the face and voice of the shop, providing essential support to the office manager and estimators. You will help ensure the daily operations run smoothly while providing excellent service to the customers. The ideal candidate will be highly organized, communicative, and friendly. If you're interested in working with a local company in a great team environment, apply now! Hours Full-time, Monday-Friday, 8:00am-4:30pm Location Wailuku, Maui Pay $23 to $25 an hour Responsibilities Manage front-office operations, including answering phones and responding to emails. Assist the estimating team with paperwork, filing, and data entry. Provide top-tier customer service to clients throughout the repair process. Safely shuttle customer vehicles as needed (Valid Driver's License required). General administrative support as requested. Qualifications Valid Driver's License (Required). Previous experience working in an office setting. Strong communication and organizational skills. Ability to multitask in a fast-paced environment. Proficiency in Microsoft Office Suite or other web-based software.
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Scorecard
Based on Hawaii data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,086 / year median in Hawaii
+1% projected growth