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Peoples Bank

CUSTOMER SERVICE REPRESENTATIVE. Job in Hawarden Gr8Jobs

Career Insights for Customer Service Representative (General)

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Based on Iowa data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,108 / year median in Iowa

-1% projected decline

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Job Description

Peoples Bank is seeking a Customer Service Representative to deliver exceptional support to personal and business banking customers. In this frontline role, you'll assist clients with accounts, deposits, loans, online banking, and card services while resolving inquiries accurately and efficiently. You'll educate customers on products, identify cross sell opportunities, and follow strict security and compliance standards. Working in a respectful, collaborative team, you'll contribute to community-focused banking, support customer satisfaction goals, and grow your skills through ongoing training and development opportunities.