A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
We are seeking a Veterinary Receptionist to help support our busy veterinary practice. This is a great opportunity to gain valuable experience, achieve meaningful career goals, and grow professionally with the support and guidance of our knowledgeable team!
Our Team & Culture:
Our team at Bellson Animal Hospital consists of three veterinarians, one practice manager, three technicians, two veterinary assistants, and two receptionists. We are all dedicated to providing exceptional client education and patient care each and every day.
Our Clinic & Services:
Bellson Animal Hospital is a full-service veterinary hospital that has been proudly serving highly skilled veterinary medicine and compassionate care in the Columbia, IL community since 1991. Our patients include dogs, cats, horses, and pocket pets. We provide a variety of top-notch services for our patients with our updated veterinary medical technology such as preventative care, surgical procedures, dental care, advanced diagnostics, radiography, and more.
Job Responsibilities/Requirements:
Experience in the veterinary field is preferred for this role.
Veterinary receptionists duties include:
answering the phones, conducting client communication, patient appointment scheduling, handling emails and faxes, entering data into practice software, handling HR work, maintaining cleanliness of waiting room, understanding/communicating medical terminology (procedures, products, protocols), preparing medical forms, and various other situations and duties where you will interact with pets and clients. Additional Benefits (FT): 401k policy Paid time off Employee discount Flexible schedule
Contact Information:
What are you waiting for? Feel free to reach out with any questions or for additional information!
