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JB Hawks Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Illinois data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,983 / year median in Illinois
-13% projected decline
Job Description
JB Hawks Customer Service Representative JB Hawks - 3.0 East Peoria, IL Job Details Part-time $15.50 an hour 4 days ago Benefits Paid training 401(k) matching Employee discount Qualifications Customer communication Full Job Description Customer Service Representative
APPLY ONLINE OR IN PERSON TODAY!
Come Join Our Team at JB Hawks! JB Hawks is a growing retail tobacco and vape chain with locations across Illinois and Missouri.
Our Mission:
Pleasing our customers with low prices, the best selection, and instant service in a clean, well-merchandised store. About the Role We're looking for Customer Service Representatives with energy, reliability, and a strong work ethic. Our team members look sharp, bring a positive attitude, and go the extra mile to make regular customers feel like family—and new customers feel like regulars. As a Customer Service Representative, you will: Greet and assist customers with friendly, instant service Operate the point-of-sale system accurately Help customers with product questions and purchases Stock shelves and maintain store cleanliness Take ownership of creating a safe, professional, and welcoming environment What We Offer Competitive pay with annual raises Team Member bonus program 401(k) with company match Paid training and growth opportunities Leadership and management skills training Employee discount At JB Hawks, hard work is recognized and rewarded. We are a merit-based culture that values creativity, teamwork, and service. Discount
• Selection
• Service - That's how we roll!
Job Type:
Part-time Work Location:
In person