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Domino's

Customer Service Rep (02904) 1001 W Fayette Ave

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,983 / year median in Illinois

-13% projected decline

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Job Description

Job DescriptionDomino's Pizza in Effingham, United States is seeking a friendly and efficient Customer Service Representative to join our team. In this role, you'll be the face of our organization, ensuring our customers receive exceptional service and delicious pizzas.

Answer phone calls and take customer orders accurately and efficientlyPrepare and make pizzas according to company standards and customer specificationsProcess cash and credit card transactionsProvide outstanding customer service, addressing inquiries and resolving issues promptlyMaintain a clean and organized work environmentCollaborate with team members to ensure smooth operations during busy periodsAssist with various cleaning tasks as neededLift and move items weighing up to 25 lbs.

QualificationsExcellent communication skills with a friendly and positive attitudeStrong ability to follow directions and adhere to company proceduresFlexibility to work weekends, holidays, and various shifts as neededBasic math skills for handling cash transactionsAbility to multitask and work efficiently in a fast-paced environmentTeam player with a customer-focused mindsetPhysical ability to stand for extended periods and lift up to 25 lbs.

Willingness to learn and adapt to new tasks and responsibilitiesHigh school diploma or equivalent preferred (not required)Previous customer service experience is a plus, but not requiredAdditional InformationAll your information will be kept confidential according to EEO guidelines.