Customer Service Representative - Automotive Body Shop We are seeking a dependable and customer-focused Customer Service Representative to join our automotive body shop team full-time. This position will assist customers while helping manage the day-to-day front office operations of the shop.

Schedule:

Monday-Friday, 8:00 AM-5:00

PM Position:

Full-Time Job Responsibilities Answer inbound calls and make outbound calls to customers, vendors, and insurance companies. Email estimates to customers. Schedule customers for estimates, vehicle drop-offs, and pick-ups. Process customer payments, including cash, cards, and checks. Create new repair jobs and upload information into CCC ONE . Communicate with vendors and insurance companies as needed. Maintain an organized front office, including filing and general clerical duties. Assist with other front office duties as needed. Manage part returns from returning part to receiving credit. Requirements Minimum of 2 years of office experience required. CCC ONE experience required. Strong communication and organizational skills. Dependable, punctual, and able to multitask. Benefits 401(k) Health insurance Dental insurance Vision insurance Life insurance Paid time off We are looking for someone who is friendly, organized, dependable, and comfortable working in a busy automotive body shop environment. If you enjoy helping customers and working as part of a team, we would love to hear from you!

Pay:

$18.00 - $24.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

CCC One:

1 year (Preferred) office in an auto body office: 1 year (Preferred)

Work Location:

In person