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MA
Murgado Automotive Group
Service Greeter
Career Insights for Automotive Customer Service Representative
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Scorecard
Based on Illinois data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$54,275 / year median in Illinois
+11% projected growth
Job Description
Automotive Service Greeter Acura of Highland Park, part of the Murgado Automotive Group, is hiring an energetic and customer-focused Automotive Service Greeter to welcome guests, support the service drive, and help create a smooth, professional service experience from arrival to departure.
Job Type:
Full-time |Location:
Highland Park, IL |Pay:
Competitive pay based on experience What You'll Do- Greet customers promptly and professionally as they arrive at the service department.
- Direct customers to the appropriate service advisor or waiting area.
- Help maintain traffic flow in the service drive and coordinate with advisors, porters, and technicians.
- Answer basic customer questions and provide friendly, helpful communication.
- Keep the service drive, customer waiting area, and shared spaces clean and organized.
- Work as part of a team to deliver a high-quality customer service experience. What We're Looking For
- Customer service experience and a positive, professional attitude.
- Strong communication skills and the ability to make customers feel welcome.
- Ability to stay organized and manage multiple tasks in a fast-paced automotive service environment.
- Valid driver's license and clean driving record required.
- Automotive, dealership, service porter, greeter, valet, hospitality, or concierge experience is a plus, but we are willing to train the right candidate. What We Offer
- Competitive pay
- Medical, dental, vision, and life insurance
- 401(k) plan with company match
- Paid time off, including vacation, holidays, and sick leave
- Career growth and advancement opportunities within Murgado Automotive Group
- Employee discounts on vehicles, parts, and service
- Supportive, team-oriented work environment Why Join Acura of Highland Park?