The Branch Administration Assistant supports branch operations by processing administrative paperwork accurately and efficiently and serves as a key point of contact for customer inquiries via the Company's phone line.

Essential Functions Process (data entry) branch paperwork accurately and in a timely manner.

Meet weekly processing goals. Answer the Customer Service phone line in a professional manner (average 40 calls per day).

Route and distribute incoming customer phone calls accurately.

Respond to customer inquiries.

Maintain direct contact with field personnel from branch locations.

Develop knowledge of a variety of field concepts, practices, and procedures.

Perform general office duties. Education & Essential Qualifications High school diploma or equivalent.

Team player who is friendly, personable, and enthusiastic

Ability to prioritize and meet deadlines

Strong communication skills

Strong work ethic

Reliable

Good numerical aptitude

Above-average computer skills, including Microsoft Excel, Word, and Outlook Preferred Qualifications At least 2 years of business or customer service experience preferred. Work Environment

Primarily indoor office environment; noise level is generally quiet. May require sitting for long periods. Regularly requires talking, hearing, seeing, and often reaching with hands. Regularly requires standing and walking. Regularly requires use of a computer keyboard, mouse, telephone, and other office equipment

Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.

The anticipated hourly range for this position is $21.00 - $24.00 an hour and includes benefits such as the following: Health, Dental and Vision insurance

Wellness Program

Flexible Spending Accounts

Life Insurance

Long-Term Disability

Employee Assistance Program

Tuition Reimbursement