Job Title:

Customer Service & Package Handling Associate Job Description:

We are looking for a reliable and customer-focused team member to assist customers with package drop-offs, pickups, and deliveries. The position involves providing excellent customer service, handling and organizing packages, checking package information, and maintaining an organized and professional work area.

Responsibilities:

Greet customers and provide friendly, professional customer service. Assist customers with package drop-offs, pickups, and shipping questions. Receive, handle, label, and organize packages. Verify package information and ensure packages are handled properly. Help customers with tracking and basic shipping-related questions. Maintain accurate package records when required. Keep the customer service and package-handling area clean and organized. Follow company procedures for package security and handling. Communicate with customers and team members regarding package issues or delays. Perform other general customer-service duties as needed.

Requirements:

Good customer service and communication skills. Reliable and responsible. Ability to safely handle packages of various sizes and weights. Basic computer skills. Ability to work independently and as part of a team. Previous customer service, shipping, delivery, or package-handling experience is a plus.

Work Environment:

This is a customer-facing position focused on customer service and package handling , rather than warehouse operations.

Pay:

$31,200.00 - $36,000.00 per year

Work Location:

In person