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Angel Water - Making Water Healthier for Your Home and Family

Customer Service Representative | Career Growth + Benefits

Pay: $19–$22/hr

Posted: 1 week ago

Location: Lake Barrington, IL (Onsite)

Last Updated: 4 days ago

Hours: Full-Time

Expires: 10/1/2026

Career Insights for Customer Service Representative (General)

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Based on Illinois data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,983 / year median in Illinois

-13% projected decline

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Job Description

Making Water Healthier for Your Home and Family Who We Are Founded in 1972, Angel Water, Inc. is dedicated to improving water quality and helping families access clean, safe water. Based in Barrington, IL, we've been serving the Chicagoland area for over 40 years, providing installation and service of advanced water purification systems. We are licensed with the Illinois Department of Health, employ Water Quality Association-certified technicians, and proudly maintain an A+ Better Business Bureau rating. Compensation $19.00-$22.00 per hour Schedule Full-time, Monday through Friday Shift may range from 8:00 AM-4:00 PM or 9:00 AM-5:00 PM Rotating half-day Saturday schedule Location Lake Barrington, IL Benefits Medical, Dental, Vision 401(k) with company match (after 1 year) Paid Time Off (PTO) Paid Holidays Company apparel Training programs Open-door policy Responsibilities Handle inbound calls from existing and prospective customers Make outbound calls to existing customers (no cold calling) Manage inbound and outbound email communication Provide accurate information, resolve issues, and ensure customer satisfaction Maintain organized records of customer interactions

Note:

This role does not include shipping or receiving duties. Requirements 1-2+ years of customer service experience Bilingual is preferred Strong verbal and written communication skills Strong interpersonal and customer service skills Comfortable using Microsoft Office, Outlook, and CRM systems Salesforce experience is a plus Reliable transportation to and from work Water treatment or purification industry experience is a plus, but not required Organized, dependable, and coachable Positive attitude and ability to remain calm under pressure Must be authorized to work in the

United States Job Type:

Full-time Work Location:

In person

Job Type:

Full-time Pay:

$19.00 - $22.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance