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J.P. McMahon Petro - Chem Transport Group, LLC.

Dispatch Assistant / Customer Service

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,983 / year median in Illinois

-13% projected decline

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Job Description

Dispatch Assistant / Customer Service J.P. McMahon Petro - Chem Transport Group, LLC. - 1.0 Lockport, IL Job Details Full-time From $50,000 a year 5 hours ago Benefits Profit sharing Paid training Paid holidays Health insurance On-site gym Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Computer operation Customer communication Computer literacy Basic math English High school diploma or GED Typing Full Job Description J.P.
McMahon Petro-Chem Transport Group Offers:
Consistent Schedule Sunday thru Thursday Weekly Pay - Direct Deposit Brand new high security facility State of the art full size Fitness Center on site Starting Salary $50,000/year Merit-based pay raises Blue Cross Blue Shield Medical + Dental and Vision Plans for the entire family Paid Holidays Paid Time Off Generous Profit Sharing 401K Savings Plan (no waiting period) Paid training Company paid $25,000 Life Insurance + Discounts on additional life insurance plans
Responsibilities:
Address problems and requests by transmitting information or providing solutions Receive and dispatch orders for products and deliveries Prioritize calls according to urgency and importance Monitor driver routes and status of fuel trucks to coordinate and prioritize their schedule Provide drivers with information about orders, traffic, obstacles and requirements Enter data into our proprietary dispatch software Interact with customers and provide excellent customer service
Skills:
Typing and basic computer skills Experience in the use of Microsoft Excel and Outlook Proficient in English (oral and written) Outstanding organizational and multitasking abilities Active listener with excellent communication skills Sound judgement and critical thinking Basic math skills are a must Basic understanding of direction High school diploma or
GED Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
Schedule:
8-hour shift Overnight shift
Work Location:
In person
Job Type:
Full-time Pay:
From $50,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Shift availability: Night Shift (Required) Overnight Shift (Required)
Work Location:
In person