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The UPS Store #1387
Sales Associate/Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Illinois data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,983 / year median in Illinois
-13% projected decline
Job Description
Sales Associate/Customer Service Representative The UPS Store #1387 Oswego, IL Job Details Part-time $15
- $17 an hour 18 hours ago Benefits Flexible schedule Qualifications Computer operation Customer communication Computer literacy Attention to detail Computer skills Manual handling Faxing Full Job Description Job Overview The Center Associate delivers world-class customer service to all retail customers by processing and receiving packages for courier shipment, operating copiers, fax machines, laminating machines and point-of-sale devices.
- Assist customers in finding products and making purchasing decisions
- Maintain a clean and organized work area
- Process transactions accurately using Point of Sale (POS) systems
- Provide exceptional customer service before, during, and after the sale
- Monitor and manage inventory levels, restocking as needed Qualifications
- Must be able to lift and carry 50 pounds.
- Must have basic computer knowledge and skills
- Previous experience in retail sales or customer service preferred
- Strong communication skills with the ability to engage customers effectively
- Ability to work in a fast-paced environment while maintaining attention to detail
- Must be available to work some
Saturdays and Sundays Job Type:
Part-time Pay:
$15.00- $17.