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HR IMAGING PARTNERS

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Illinois data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,983 / year median in Illinois

-13% projected decline

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Job Description

HR Imaging Partners, Inc. is an industry-leading full service school photography company servicing schools throughout the midwestern United States for more than 50+ years.
NOW HIRING
Customer Service Representative We are looking for a friendly, reliable, and motivated Customer Service Representative to join our team!
Position:
Customer Service Representative Employment Type:
Full-Time Location:
4105 Progress Drive Ottawa
IL 61350
Pay:
$16.00 per hour, depending on experience
Responsibilities:
Assist customers by phone, email, and/or in person Answer questions and resolve customer concerns professionally Process orders, payments, returns, or account requests Provide accurate information about products and services Maintain a positive and professional customer experience Document customer interactions and follow up when needed
Qualifications:
Excellent communication and interpersonal skills Friendly, patient, and professional attitude Strong problem-solving skills Reliable and dependable Basic computer skills Previous customer service experience is a plus, but not required
What We Offer:
Competitive pay Benefits/Health Insurance Paid Time Off Flexible Schedule Opportunities for growth and advancement Join our team and help us provide excellent service to every customer!
Job Type:
Full-time Pay:
From $16.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Shift:
8 hour shift Day shift
Education:
High school or equivalent (Required)
Experience:
customer service : 1 year (Preferred)
Language:
English (Required)
Work Location:
In person