We are a local business who is looking to hire a Customer Service Representative to join our team!

Hours:

Monday - Friday 8:00am-5:00pm (NO

WEEKENDS

)

Job Summary:

Screen Graphics is a fast-paced print shop where exceptional customer service is our number one priority and the quality of our product goes hand in hand with the experience. We are seeking a friendly, dependable, energetic Customer Service Representative who is committed to providing a high-quality experience for every customer. This role serves as the main point of contact for our customers, ensuring orders are handled accurately, professionally, and on time.

Key Responsibilities:

Greet customers in person, by phone, and via email in a friendly and professional manner Assist customers with product inquiries, pricing, and order placement Accurately enter and manage customer orders on our in-house systems Communicate order details clearly Answer questions and resolve concerns promptly to ensure customer satisfaction Follow company policies and procedures while representing the Screen Graphics brand positively Ordering apparel from various vendors accurately and with precision Cross training into production areas: embroidery, heat press, etc... Managing social media platforms (Facebook)

Qualifications & Skills:

Strong communication and interpersonal skills Positive attitude with a customer-first mindset Ability to multitask and stay organized in a fast-paced environment Fluent computer skills and willingness to learn order systems, including but not limted to Microsoft Outlook, Excel and online ordering platforms Dependable, punctual, and professional Previous customer service experience is a plus, but not required Fluent and up to date on social media platforms We are looking for an individual to grow with us and wants to be here. If any of this interests you, please apply and we will be in touch.

Pay:

From $18.00 per hour

Benefits:

Paid time off Application Question(s): What makes you a good fit for this job? When are you available to start? Please give us 1 form of contact you frequently check...

example:

phone/email/etc...

Work Location:

In person