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First Federal Savings Bank Illinois

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Pay: $15–$17/hr

Posted: 07/08/2026

Location: Peru, IL (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/24/2026

Career Insights for Customer Service Representative (General)

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Based on Illinois data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,983 / year median in Illinois

-13% projected decline

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Job Description

First Federal Savings Bank is hiring a full-time Customer Service Representative for our Peru branch. Our CSRs are responsible for building customer relationships and developing business with existing and prospective customers. This position is responsible for processing customer account transactions, providing high-quality customer service, and proactively promoting all First Federal Savings Bank products and services. Why You Should Join the

First Federal Team:

Comprehensive benefit package Tailored training to meet your individual needs Casual Jean FridaysSaturdays with First Federal shirt provided Engaging Employee Wellness program Paid time off, including days off for your birthday and work anniversary Knowledge, Skills and Abilities we are looking for: Great customer service skills Positive, friendly attitude Excellent attention to detail Willingness to learn Team player

Preferred Experience:

Previous retail sales and/or customer service experience or Previous teller or banking experience

Benefits:

The pay range is $15.00 - $17.00 per hour. Comprehensive benefit package includes medical, dental, vision and life insurance, AD&D, long-term disability, 401k plan with employer matching, paid time off including vacation, sick, holidays, birthday, and work anniversary. First Federal Savings Bank is an Equal Opportunity Employer. Application or submission of a resume does not guarantee employment.

Pay:

$15.00 - $17.00 per hour Expected hours: 35 - 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person