Customer Service Associate The UPS Store - 3.7 Saint Charles, IL Job Details Part-time $15 - $18 an hour 1 day ago Benefits Employee discount Qualifications Retail customer service procedures Maintaining an organized workspace Promoting products Phone communication Packing Computer literacy Copy machines Retail shipping operations Order shipping Manual packaging High school diploma or GED Cash register Laminating Fax machines Graphic design software Retail store experience Print production Client services experience within retail industry Retail store product knowledge Productivity software Clean workspace maintenance Faxing Suggestive selling POS systems Communication skills Entry level Client interaction via phone calls

Full Job Description Hours:

20-30 hours per week, flexible schedule (7-day work week) Position Overview The UPS Store is looking for a friendly, reliable, and detail-oriented Part-Time Center Associate to join our team. This role is all about delivering outstanding customer service while assisting with shipping, printing, and a variety of business services. If you enjoy helping people, learning new skills, and working in a fast-paced environment, this could be the perfect fit for you. What You'll Do Provide excellent customer service to walk-in and phone customers Process shipments and assist customers with packaging solutions Operate store equipment including copiers, fax machines, laminators, and POS systems Coordinate, process, and review print jobs with accuracy and attention to detail Maintain a clean, organized, and safe workspace Learn and apply store procedures, products, and services quickly Support upselling and cross-selling of store offerings Complete required training programs and follow company guidelines Qualifications High school diploma or GED (preferred) 1+ year of customer service or retail experience (preferred) Strong communication skills (verbal, written, phone) Computer proficiency, including Microsoft Office; Adobe Suite a plus Organized, detail-oriented, and able to multitask in a fast-paced setting Professional appearance with a positive, helpful attitude Dependable with strong attendance record Able to lift 40 pounds unassisted Benefits Uniforms provided Employee discounts on products and services Ongoing training and development opportunities