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Domino's

Customer Service Rep(02967) - 427 Edwardsvillle Rd

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,983 / year median in Illinois

-13% projected decline

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Job Description

Job DescriptionDomino's Pizza in Troy, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 427 Edwardsvillle Rd location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.

Answer phone calls and take customer orders accurately and efficientlyPrepare and make pizzas according to company standards and customer specificationsProcess cash and credit card transactionsProvide exceptional customer service, addressing inquiries and resolving issues promptlyMaintain a clean and organized work environmentCollaborate with team members to ensure smooth operations during busy periodsAssist with various cleaning tasks as neededLift and move items weighing up to 25 lbsQualificationsStrong communication skills with a friendly and professional demeanorAbility to follow directions and adhere to company policies and proceduresFlexibility to work various shifts, including weekends and holidaysBasic math skills for accurate cash handling and order processingPhysical ability to stand for extended periods and lift up to 25 lbsTeam player mentality with a positive attitude and easy smileAbility to thrive in a fast-paced environment and multitask effectivelyStrong attention to detail to ensure order accuracyCustomer-focused mindset with a commitment to providing excellent serviceWillingness to learn and adapt to new processes and technologiesAdditional InformationAll your information will be kept confidential according to EEO guidelines.