An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
Breckenridge Trucking Inc. is currently seeking a full-time well-qualified service writer to provide overall support to the fleet maintenance department. Responsibilities include, but are not limited to, the following:
Organize Shop Operations:
Manage daily workflow, prioritize work orders, and coordinate repairs between technicians, drivers, dispatch, and management.
Manage Repairs & Maintenance:
Review equipment concerns, coordinate diagnostics, schedule preventative maintenance, and ensure repairs are completed safely and efficiently.
Customer & Vendor Communication:
Communicate repair needs, estimates, timelines, and equipment status while coordinating outside vendors and specialized tanker services.
Maintain Documentation & Compliance:
Ensure accurate work orders, maintenance records, inspections, certifications, warranty documentation, and other required fleet records are maintained.
Control Costs & Equipment Downtime:
Review labor, parts, and vendor charges; monitor repair progress; and identify opportunities to reduce costs and return equipment to service as quickly as possible.
Provide safety administrative support:
assist in keeping DOT and OSHA related required documents up to date and filed; assist in preparing and organizing safety policies and programs within the company Maintains and update databases or spreadsheets Maintains knowledge of and adheres to company policies and procedures Researches, prioritizes, follows up and provides recommendations regarding issues, concerns and process improvements
Experience and Skills:
Trucking and logistics background Effective interpersonal skills - both oral and written The utmost attention to detail and fully accountable for his or her actions Excellent multi-tasking, time management and organizational skills Self-starter that requires little to no oversight To qualified employees, we offer competitive wages based on experience and qualifications and the following top of the line benefits: 100% Company Paid Health Insurance Premiums 100% Company Paid Life Insurance, Dental and Vision Insurance Premiums Simple IRA Retirement Plan with Company Match Paid Vacation Schedule Paid Holidays Direct Deposit Weekly Short Term and Long Term Disability Plans Please apply through Indeed or apply online at: www.breckenridgetrucking.com/technicians/ Breckenridge Trucking is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law. Employment decisions are based on qualifications, experience, skills, and business needs.
Job Type:
Full-time Pay:
$25.00 - $30.00 per hour
Benefits:
Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance
Education:
Associate (Preferred)
Experience:
Data entry: 2 years (Preferred)
Administrative Experience:
2 years (Preferred) Mechanical knowledge: 2 years (Preferred) service writing: 1 year (Preferred)
