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Gateway Industrial Power, Inc.

Service Advisor

Entry-Level JobVerifiedNo experience needed

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$54,275 / year median in Illinois

+11% projected growth

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Job Description

Service Advisor Gateway Industrial Power, Inc. - 2.9 West Chicago, IL Job Details Full-time $20 - $30 an hour 1 hour ago Benefits Disability insurance Health insurance Dental insurance Vision insurance 401(k) matching Qualifications Customer communication Computer literacy Full Job Description Service Advisor As a well know Carrier Refrigeration, Volvo, Hino, TICO and now Isuzu dealership, we have 16 locations throughout Illinois, Missouri, Wisconsin and Tennessee. Come join our hard-working team in West Chicago! We are a family owned business that values our employees beyond just paying them for work. We want our employees to be proud of GTR and enjoy coming to work each day. If you describe yourself as a people person and a great communicator, this is the position for you!
Job Duties:
Represent GTR to all customers through the efficient and accurate handling of customer questions and repair orders Act as a liaison between the customer and technicians to ensure all parties know the status of repairs Verify warranty and service contracts as needed Provide accurate repair orders and estimates to customers to maintain profit margins Maintain service records for customers Prepare billing invoices for customers Other duties as assigned
Desired Competencies:
Knowledge and experience with mechanics or a related field Excellent communication skills Organized and detail oriented Proficient with computers
Team Player Self- Aware:
ability to handle stress under pressure Excellent customer service Flexibility to meet changing demands
Qualifications:
High school diploma or equivalent Valid CDL driver's license with clean driving record (preferred) 2+ years' experience as a Service Advisor or similar position beneficial
Benefits:
Monthly Bonuses Health, Dental and Vision Insurance 401K with company matching Company paid Short-termLong-Term Disability Insurance Annual BootTool Allowance We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.