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First Coast

AT&T Wireless Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Client Service Representative / Associate

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$45,065 / year median in Illinois

-7% projected decline

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Job Description

AT&T Wireless Associate First Coast - 3.5 Westmont, IL Job Details Full-time $3,800 - $4,800 a month 1 day ago Benefits Employee discount Professional development assistance Qualifications Customer communication Full Job Description We are a premier business consulting firm where customer experience and quality are at the center of everything we do. As an AT&T Wireless Associate, you'll represent the AT&T brand by helping customers learn about available services, answering questions, and providing knowledgeable, personalized support throughout every interaction. Through comprehensive hands-on training, you'll become familiar with AT&T products and services while developing valuable communication, customer relations, and professional development skills. As an AT&T Wireless Associate, you'll work directly with customers to provide service information, answer account-related questions, explain available options, and help ensure every interaction is informative, professional, and tailored to each customer's needs. This role is ideal for individuals who enjoy working with people, building relationships, and representing a trusted national brand. Core Functions of the
AT&T Wireless Associate:
Assist customers with account-related questions, service information, and eligibility verification while delivering an outstanding customer experience. Represent the AT&T brand with professionalism, integrity, and a customer-first approach during every interaction. Collaborate with team members and mentors to strengthen product knowledge, communication skills, and overall professional development. Support local outreach initiatives and community events that increase awareness of AT&T services. Deliver personalized service by helping customers explore options that best fit their individual needs. Participate in ongoing training sessions to stay informed on new products, services, and company initiatives. Experience Needed for the
AT&T Wireless Associate:
Previous experience in customer service, retail, hospitality, communications, or other customer-facing roles is helpful but not required—we provide comprehensive training. Excellent communication and interpersonal skills. Positive attitude with a willingness to learn and grow professionally. Ability to thrive in a collaborative, fast-paced team environment. If you're ready to represent a nationally recognized brand while building valuable professional skills, we'd love to hear from you. Apply today to become an AT&T Wireless Associate!
Pay:
$3,800.00 - $4,800.00 per month
Benefits:
Employee discount Professional development assistance
Work Location:
In person