Customer Service Representative at Intellectt, Inc Customer Service Representative at Intellectt, Inc in Winnetka, Illinois Posted in 1 day ago.

Type:

full-time ????

Hiring:

Associate Customer Service Representative ???? ???? Remote with occasional travel to Evoqua branch locations for trainings and meetings ????

Availability Required:

8:00 AM CST - 5:00 PM CST We are seeking a customer-focused Associate Customer Service Representative to support service and order management operations in a fast-paced environment. This is a great opportunity for individuals with strong communication, organizational, and multitasking skills who are eager to grow within a collaborative team.

Key Responsibilities:

? Respond professionally to customer inquiries via phone, email, and other communication channels ? Process customer orders, service requests, invoices, and documentation accurately ? Manage incoming and outgoing customer calls ? Collaborate with internal departments to resolve customer concerns and fulfill requests ? Enter and update service order requests while providing confirmations to customers ? Process customer payments and provide proof of payment when needed ? Generate invoices and customer-specific reports upon request ? Maintain department service standards and performance metrics

Qualifications:

???? High school diploma or equivalent with at least 1 year of customer service experience OR ???? Associate's degree with relevant experience

Required Skills:

? Excellent communication and customer service skills ? Strong time management and organizational abilities ? Analytical problem-solving and decision-making skills ? Ability to manage sensitive situations professionally ? Multitasking across multiple communication channels ? Basic computer and data entry skills ? Detail-oriented and team-focused mindset

Work Environment & Requirements:

• Ability to sit, stand, type, and communicate regularly throughout the workday
• Occasional bending, reaching, stair climbing, and travel for meetings or seminars
• Comfortable working in office or industrial environments with minor dust exposure

Key Skills:

#CustomerService #CustomerSupport #DataEntry #OrderProcessing #AdministrativeSupport #CommunicationSkills #CallCenter #RemoteJobs #ClientSupport #ProblemSolving #CustomerExperience #Multitasking #ServiceCoordinator #HiringNow If you or someone in your network is interested, feel free to apply or connect directly.