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Acima Leasing

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Indiana data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,723 / year median in Indiana

-4% projected decline

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Job Description

Customer Service Representative Acima Leasing Clarksville, IN Job Details Full-time $14.50 - $15.67 an hour 20 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Retirement plan Qualifications Retail customer service procedures Managing customer accounts Expiration dates monitoring Employee relationship building Account management experience Retail sales
Full Job Description Job Description:
It's Your Career. Rock It! At Acima Leasing , we help make dreams come true--for our customers and our team. And we always strive to do it NOW. Not tomorrow. That's because a funny thing happens when you live in the present, you create a fantastic future. Join us. This is a Full Time position in Retail, paid weekly, with a strong management team that will build your Sales Skills, customer service skills and offer growth for Retail Management. As you consider applying for the Sales Assistant role, ask yourself if you are ready to take on these responsibilities: Go to great lengths to provide the very best customer service. Convert referred customers by educating them on price options, features, and benefits of the rental agreement. Be sure to cross your t's and dot your i's on all paperwork so that customers receive their merchandise and the store receives payment. Improve store operations by building solid relationships with other team members. Network, gain referrals, and educate staff on the rental process. Be vigilant with account records and help customers bring expired accounts up to date. This is who we are. This is what we do. Now, are you excited to be part of our nationally recognized retail organization? Apply today to become our new rock star! Why should you work with us? We have thousands of reasons. We are a growing team of thousands of rock stars with big hearts, not big egos. We love what we do. With over 1,000 locations nationwide, we are proud to be a rapidly growing division of Upbound. Better Benefits and Perks We offer a comprehensive and competitive benefits package that includes everything from health insurance to a 401(k) and generous paid time off. But you'll find the real benefits to joining us come from within. Everything we do is about enriching people's lives. Yours included. You can work your way to the future you want. We'll help you own it. Upbound will consider all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This is only a summary of the job description. For a complete job description, including the essential functions of this position, you must click the link below.
Job Type:
Full-time Pay:
$14.50 - $15.67 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Retirement plan Vision insurance
Work Location:
In person