E&C Telecommunications is expanding in the Fort Wayne area and actively hiring a Verizon Customer Service Representative to support growing demand for wireless and connectivity solutions. Our team works directly with customers to provide professional support, explain Verizon service options, and create positive customer experiences through strong communication and personalized assistance. As a Verizon Customer Service Representative, you'll help customers navigate wireless plans, device upgrades, account support, and service options while representing one of the most recognized names in telecommunications. The Verizon Customer Service Representative plays an important role in building customer relationships, supporting account management, and ensuring customers feel confident in the services they choose. This full-time opportunity is ideal for someone who enjoys working directly with people, thrives in a customer-focused environment, and wants to grow in sales, customer service, and business development. Responsibilities of the Verizon Customer Service Representative Meet directly with customers to provide support for Verizon wireless products and services Assist customers with account updates, plan changes, upgrades, activations, and general service inquiries Explain Verizon wireless plans, promotions, devices, and connectivity options in a clear and professional manner Recommend service solutions based on customer needs and usage preferences Deliver strong customer service while maintaining a positive and professional experience Track customer interactions, account activity, and service updates accurately Work closely with leadership and teammates to support customer satisfaction and sales goals Stay informed on Verizon promotions, wireless technology, and telecommunications industry updates Help build long-term customer relationships through follow-up and consistent communication Qualifications for the Verizon Customer Service Representative Previous experience in customer service, sales, retail, hospitality, telecommunications, or account support is a plus Strong communication and interpersonal skills Comfortable working in customer-facing environments Self-motivated, dependable, and team-oriented mindset Ability to multitask and stay organized in a fast-paced setting Interest in wireless technology, telecommunications, and customer relations High school diploma or GED preferred What E&C Telecommunications Offers Full-time, in-person role based in Fort Wayne, IN Hands-on experience in customer service, wireless support, and business operations Ongoing mentorship and leadership development opportunities Collaborative, team-focused work environment Opportunities for advancement into leadership and account management roles Professional growth within the telecommunications industry

Job Type:

Full-time Pay:

$900.00 - $1,500.00 per week

Benefits:

401(k)

Work Location:

In person