Customer Service Professional Stephen Beatty Insurance Sellersburg, IN Job Details Full-time $35,000 - $40,000 a year 19 hours ago Benefits Paid time off Opportunities for advancement Retirement plan Qualifications Email customer support Phone communication Property & Casualty License Property casualty insurance Computer skills Full Job Description Job Overview At Stephen Beatty Insurance, we believe that insurance is about more than just policies—it is about looking after our neighbors in Sellersburg, Indiana. When someone calls our office, they are often having a stressful day, and we pride ourselves on being the calm, helpful voice on the other end of the line. We are looking for a dedicated person to join our team who values building relationships over checking off boxes. You will not be treated like just another staff member here; you will be a vital part of our mission to provide security to the families who trust us. You will have the space to make real decisions, solve problems, and grow your professional skills in a supportive environment where your contributions are recognized every single day. If you are looking for a place where your work makes a visible difference in your community, you have found the right home.

Salary Range:

$35,000.00 - $40,000.00 per year Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Mon-Fri Schedule Career Growth Opportunities Retirement Plan Requirements Active Indiana Property & Casualty Insurance License. Previous experience working in an insurance agency or customer support setting. Clear and professional communication skills, both over the phone and via email. Strong organizational habits and the ability to handle multiple tasks at once. Comfort with computer systems and insurance management software. A genuine desire to help people navigate difficult situations. Responsibilities Serve as the primary point of contact for our clients, answering questions about their policies and coverage options with patience and clarity. Process policy changes, payments, and endorsements accurately to keep client records up to date. Identify gaps in coverage and offer thoughtful recommendations that provide our families with better peace of mind. Assist with the claims process, acting as a steady hand for clients who are dealing with unexpected emergencies. Maintain detailed and accurate client files to ensure our service remains seamless and efficient. Collaborate with the rest of the office to improve our internal processes and elevate the overall client experience. About Us Our dedicated team strives everyday to provide our clients with the best products and services. Here at Stephen Beatty Insurance, we take our job seriously and tailor our clients policies to fit their needs. Join our team and apply today!