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Blue Gate Hospitality

Call Center Representative

Pay: $16/hr

Posted: 6 weeks ago

Location: Shipshewana, IN (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/26/2026

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Based on Indiana data

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What they do

A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.

$36,576 / year median in Indiana

-4% projected decline

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Job Description

Join our Blue Gate Theatre team as a call center representative. As a call center representative, you will assist guests by phone, online, or in person, helping with ticket purchases, making hotel reservations, and selling dinner/theatre packages, while also providing general information and directing calls to the other Blue Gate businesses. Our representatives play a crucial role in delivering our customers' Blue Gate Brand products, and therefore must be friendly, patient, professional, and organized! A call center representative will work a rotating full-time or part-time schedule, from three to five shifts per week, between 10:00 am and 8:00 pm, including every other Saturday. They will also rotate between box offices at both venues - Blue Gate Music Hall & Blue Gate Performing Arts Center. Experience in customer service, sales, or clerical duties is preferred! We provide paid training. Pay starts at $16.00 per hour. Blue Gate Hospitality is a family-owned and operated company. We pride ourselves on giving our best effort to ensure each guest has a great experience. We offer a wholesome environment, a flexible schedule, paid time off, advancement opportunities, and discounts at all Blue Gate properties.

Call Center Representative Requirements:

Always be friendly, patient, and calm with guests, co-workers, and managers. Strong attention to detail and organizational skills Efficiency, accuracy, and competence in all areas of work You must be comfortable and proficient in using computers and relevant software, as well as learning new programs and navigating various websites. Type and compose written communication. Teachable with a desire to learn. Display excellent verbal and written communication skills, including face-to-face and phone conversations with active listening. Must be at least 18 years old.

Job Types:

Full-time, Part-time Pay:

From $16.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): Are you willing to work between 10:00 am and 8:00 pm three to five times weekly, including Saturday?

Experience:

Call center: 1 year (Preferred) Customer service: 1 year (Required)

Language:

English (Required) Ability to

Commute:

Shipshewana, IN 46565 (Required)

Work Location:

In person