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Petcare Animal Hospital

Veterinary Customer Service Representative

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Indiana data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,723 / year median in Indiana

-4% projected decline

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Job Description

Petcare Animal Hospital is a private small animal practice that strives to provide top notch comprehensive medical, surgical, and dental care. We provide an assortment of diagnostic capabilities through in-house testing and the use of external laboratories. Our facility includes a well-stocked pharmacy, in-hospital surgery suite, in-house digital x-ray capabilities and ultrasound and a closely supervised hospitalization area. Our hospital is seeking a dependable customer service representative that can assist customers with their pet needs. This is a part time position 20-25 hours per week. The CSRs are the frontline of the hospital. They are the first and last to greet clients and help make a positive experience. Job duties include, but are not limited to, answering phones, answering emails, taking messages, scheduling appointments, checking in clients, taking payments, preparing paperwork, assisting other team members and making sure the Reception area is clean. Applicants must demonstrate professionalism, dependability, healthy and positive communication skills, and the ability to multi-task. Our next team member will be a self-motivated, outgoing and energetic people-and-pet person with an excellent work ethic and social and organizational skills. Must be willing to work flexible hours.
Job Type:
Part-time Pay:
From $14.50 per hour
Experience:
Veterinary Receptionist:
1 year (Required) customer service: 1 year (Required) Shift availability: Day Shift (Required) Ability to
Commute:
Terre Haute, IN 47802 (Required)
Work Location:
In person

Benefits

  • Dental Insurance