$500 SIGN-ON

BONUS AVAILABLE

Do you want to join an insurance agency dedicated to your growth? If so, keep reading. The Carter Insurance Agency located in Grain Valley is dedicated to delivering an exceptional experience to both our clients and our team, and we're handpicking Customer Service Agents to join us. Our office is competitive, fun, and fast-paced. If you like who we are, we'd love for you to apply! A Day in the Life of an Insurance Customer Service Agent at the

Carter Agency:

Start the morning with our Daily Team Training Assist clients with policy changes, billing questions, and coverage reviews Deliver outstanding service that builds long-term client relationships Support the sales team by identifying cross-sell and retention opportunities Collaborate with our team to maintain a high-performance client experience What makes our agency great? It's simple.

We provide:

1) An Unmatched Compensation Plan We reward exceptional performance with exceptional pay. Our plan is competitive within the industry and gives service professionals the opportunity to grow their income as they grow their skills. 2) Dynamic Team Culture Our culture thrives on accountability, teamwork, and high expectations. We support one another, celebrate wins, and create an environment where hard work is recognized and valued. 3) Opportunities for Career Advancement We actively develop leaders from within. Every team member has a clear path to professional growth, increased responsibility, and advancement opportunities. Frequently Asked Questions About Joining Our Team 1) What type of training will I receive? You'll receive structured onboarding and ongoing training focused on customer service excellence, insurance knowledge, and communication skills to set you up for long-term success. 2) Do I need prior insurance experience? No prior insurance experience is required. We provide the training and support needed to succeed. 3) What will I be responsible for day-to-day? You'll help clients with policy servicing, billing support, coverage questions, and proactive outreach to strengthen relationships and retention. 4) What is the company culture like? We operate in a fast-paced, high-accountability environment that values teamwork, positivity, and continuous improvement. 5) What does the career growth path look like? Customer Service Agents can advance into senior service roles, account management, training leadership, or sales positions. 6) Is this a commission-only position? No. This role includes a competitive base salary plus performance incentives and bonuses tied to retention, service quality, and growth.

Job Types:

Full-time, Permanent Pay:

$48,000.00 - $75,000.00 per year

Benefits:

Dental insurance Disability insurance Flexible schedule Paid time off Vision insurance

Work Location:

In person