Radianta is seeking an AT&T Customer Support Associate to support our AT&T Fiber campaign and assist customers with service-related questions and solutions. This role involves providing accurate information, addressing customer needs, and delivering a professional support experience while representing a leading telecommunications brand. As an AT&T Customer Support Associate, you will help customers understand available AT&T Fiber services, answer questions, and provide guidance based on their needs. This position offers the opportunity to develop strong communication, customer service, and problem-solving skills in a collaborative team environment. Responsibilities of an AT&T Customer Support Associate Provide professional customer support by answering questions and addressing service-related needs. Educate customers on AT&T Fiber services, features, and available options. Assist customers by identifying solutions that align with their connectivity needs. Maintain accurate customer information and follow company procedures. Deliver a positive customer experience through clear communication and reliable support. Build strong customer relationships through active listening and problem-solving. Collaborate with team members to achieve customer satisfaction and performance goals. Participate in ongoing training to improve product knowledge and customer support skills. Qualifications of an AT&T Customer Support Associate Strong verbal communication and interpersonal skills. Customer-focused mindset with a professional attitude. Ability to listen, identify needs, and provide effective solutions. Organized, dependable, and able to work in a team environment. Willingness to learn and develop new skills. Previous experience in customer service, retail, hospitality, or sales is preferred but not required.

Pay:

$800.00 - $1,300.00 per week

Work Location:

In person