MOKAN DIAL INC. LOCATION

LOUISBURG, KS MARKET:

TELECOMMUNICATIONS & INTERNET SERVICE PROVIDER BENEFITS

HEALTH/DENTAL/VISION

INSURANCE, 401K MATCHING SAVINGS PLAN, PERSONAL LEAVE

Customer Service Representative Job Responsibilities:

Serves customers by providing product and service Attracts potential customers by answering product and service Opens customer accounts by recording account information. Maintains customer records by updating account information. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. Customer Service Representative Qualifications /

Skills:

Customer service Product knowledge Market knowledge Quality focus Problem solving Documentation skills Phone skills Listening Resolving conflict Analyzing information

Multi-tasking Experience Requirements:

Familiarity with various billing systems, Excel and Microsoft office software a plus Previous experience in a billing system, especially in customer account setup/updating, preferred but not required

Job Type:

Full-time Pay:

$16.00 - $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Shift:

Day shift

Work Location:

In person