Service Writer

INLAND TRUCK PARTS & SERVICE - 3.9

Olathe, KS Job Details Full-time $25 - $32 an hour 12 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Employee discount Employee stock ownership plan Life insurance Qualifications Service writing Customer communication Teamwork CDL Manual handling Full Job Description Inland Truck Parts & Service is looking for an experienced Service Writer to join our Olathe team. If you know heavy-duty trucks, parts, or repair , enjoy working with customers and technicians, and like keeping a busy shop organized, this could be a great fit. This position plays an important role in keeping our service department moving. You'll be the connection between our customers, technicians, and parts department —helping coordinate repairs from the time a truck arrives until the job is complete. What You'll Do Communicate with customers regarding repair needs, estimates, status updates, and completed work Coordinate and schedule work within the service department Work closely with technicians to keep repair jobs moving efficiently Prepare accurate repair estimates and final invoices Identify, order, pull, and stage parts needed for service work Help ensure technicians have the right parts when they need them Maintain organized and accurate repair and parts information Provide excellent customer service in person and over the phone What We're Looking For Our ideal candidate: Has experience with heavy-duty truck parts, service, or repair Has a solid understanding of automotive or heavy-duty truck parts Enjoys working in a busy, fast-paced environment Communicates well with both customers and technicians Is organized and able to manage multiple priorities Has strong customer service and phone skills Is dependable and on time, team-oriented, and willing to learn Has a valid driver's license and good driving record CDL is a plus, but not required Why Inland Truck Parts & Service? Inland Truck Parts & Service has been serving the heavy-duty truck industry since 1944. We are a 100% employee-owned company , which means our employees have a direct stake in the success of the business.

We offer:

Competitive pay, based on relevant heavy-duty truck experience. The more experience you bring, the higher the offer. Monday-Friday schedule, no nights or weekends Excellent benefits Employee ownership through our ESOP A stable company with a long history in the heavy-duty truck industry Opportunities to learn and grow

Schedule:

Monday-Friday, 8:30 a.m.-5:30 p.m.

Location:

1370

South Hamiliton Circle Store Manager:

Brad Smith Physical & Other Requirements Must be able to lift up to 50 pounds and perform the physical activities necessary for the position, including bending, stooping, twisting, carrying, pushing, pulling, reaching overhead, and using steps. Post-offer testing is required, including a drug test and physical/back exam. Ready to put your truck knowledge and customer service skills to work? Apply today and learn what it means to work for an employee-owned company. Learn more about Inland Truck Parts & Service at www.inlandtruck.com .

Pay:

$25.00 - $32.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person