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Overhead Door of Campbellsville
Customer Service Assistant
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Kentucky data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,411 / year median in Kentucky
-6% projected decline
Job Description
Customer Service Assistant — Overhead Door Company of Campbellsville We're looking for a Customer Service Assistant to be the first point of contact for our customers, in person and on the phone. If you like people and can keep a busy front office running smoothly, we'd like to talk to you. What you'll do Answer incoming calls and direct them to the right person Talk with customers about garage door service needs and gather the details our technicians need Wait on walk-in customers at the counter Help schedule and coordinate service calls Keep customer records and job notes accurate and up to date What we're looking for Personable, patient, and comfortable talking with people all day Clear phone and in-person communication Organized, with the ability to juggle calls, walk-ins, and scheduling at once Basic computer skills Dependable and punctual Expected hours: 40.0 per week
Benefits:
Health insurance Paid time offWork Location:
In personBenefits
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance