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QuickPro Staffing

Accounting & Customer Support Specialist

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Kentucky data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,411 / year median in Kentucky

-6% projected decline

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Job Description

Accounting & Customer Support Specialist (Direct Hire) Full-Time | Monday-Friday |
Day Shift Pay:
$26-$34/hour (based on experience) We're seeking an organized and customer-focused Accounting & Customer Support Specialist to join our client's team! This position supports the day-to-day accounting and administrative operations of a busy service division while working closely with customers, vendors, project managers, and the accounting team. Responsibilities Process vendor invoices and accounts payable transactions Manage accounts receivable and customer collections Make collection calls and follow up on past-due accounts Process purchase orders and assist with job setup Maintain customer accounts, credit applications, and financial records Prepare employee expense reports Answer incoming calls and provide excellent customer service Coordinate with project managers, field staff, vendors, and corporate accounting Maintain required business licenses and perform other administrative duties as needed Qualifications High school diploma or GED required (Associate degree preferred) 3+ years of experience in accounting support, AP/AR, billing, or office administration Previous customer service experience Construction, mechanical contracting, or service industry experience is a plus Strong organizational skills and attention to detail Proficient with Microsoft Office (Excel and Outlook); ERP experience preferred What We Offer Direct Hire opportunity Competitive pay: $26-$34/hour Stable Monday-Friday schedule Comprehensive benefits package Opportunity to grow with an established company If you're an experienced accounting professional who enjoys working in a fast-paced environment and providing outstanding customer support, we'd love to hear from you!
Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Health insurance Paid time off Vision insurance
Work Location:
In person