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Kelly Services

Customer Service Representative

Career Insights for Customer Service Representative (General)

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Based on Kentucky data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,411 / year median in Kentucky

-6% projected decline

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Job Description

Customer Service Representative Apply Now Applied To save a job sign in or get started
Job ID:
10369286 Posted today Back florence, KY, US Office High School or equivalent Full Time, Temporary $22.00 Experienced (Non-Manager) On-site Manufacturing - Other First Shift (Day) florence, KY, US $22.00 Experienced (Non-Manager) Full Time, Temporary Manufacturing - Other On-site Office High School or equivalent First Shift (Day) Apply Now Applied Job details Customer Service Representative - $22/hr with Kelly, in partnership with Cummins (Florence, KY) Are you passionate about providing excellent customer service? Join Kelly, in partnership with Cummins in Florence, KY, and start your career as a Customer Service Representative at $22 per hour!
Hours:
Monday to Friday, 10:00am-6:30pm (No weekends!) Training hours: 8:00am-5:00pm
What We Offer:
Pay rate: $22/hr Full training provided Casual office environment Growth opportunities for your future career Benefits available, including Paid Time Off (PTO) Opportunity for permanent employment!
Key Responsibilities:
Deliver exceptional service to customers through an inbound contact center Use effective communication skills to exceed customer expectations via inbound phone calls, emails, faxes, and chats Efficiently enter and manage customer orders and address inquiries Multi-task and stay organized in a fast-paced environment
Qualifications:
Confident communicator with strong decision-making abilities to exceed customer expectations Call center experience preferred Proven problem-solving skills and dedication to customer satisfaction Motivated for professional and career growth Passion for delivering outstanding customer service Apply online today and start your journey with Kelly and Cummins! 10369286 Share this job Copied url To save a job sign in or get started To apply for this job email your details to I want more jobs like this in my inbox.
GET JOB ALERTS
Share this job Copied url Link Copied Similar Jobs As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.
Please note:
The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly ® . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice .