After Sales & Service About Us:

LOGOMAT automation systems, Inc. is one of the world's leading suppliers of automated smart conveyors, for assembly and test lines, in the automotive industry. With three family owned and operated facilities on three continents, LOGOMAT supplies their products to well-known Fortune 500 companies, including OEMs, Tier 1 suppliers, and integrators. We are currently looking to hire a talented After Sales & Service professional to join our team. If you're excited to be part of a winning team, LOGOMAT automation systems Inc. is a great place to grow your career.

Description:

We are expanding our After Sales and Service Team with this role, which will allow us to cover all tasks which are related to customer satisfaction and support from one department. Starting with the end of a new project, you will work with our project engineers to generate technical project documentation and start the after sales communication with the customer. You will then supply recommended spare parts lists, work with customers on other spares needs, as well as offering and supporting service and training with the customer. Additional tasks would be included which are related to customer satisfaction.

Your responsibilities:

Spare parts

• quoting, lead time, order processing, purchasing, and shipping Service trips including installations, maintenance, warranty, etc.
• quoting, scheduling, coordinating, reports, and follow up After sales customer support Technical project documentation
• preparation and delivery for projects Purchasing support and customs paperwork for international shipments Other tasks as required by management

Requirements:

Previous proven experience working with technical after sales and customer support Ability to manage priorities and time to complete tasks Detail and quality oriented Technical appreciation and understanding of machinery and mechatronic components Excellent communication and strong interpersonal skills both internally and externally Must be available to work from our facility in Hebron, KY (relocation not provided) Must be able to work in a team environment, independently or with minimal direction

Company Benefits:

At LOGOMAT, we ask a lot of our employees, which is why we give in return. In addition to your competitive salary, medical/dental, and matching 401(k), we have some other perks, including: Fresh ground coffee (daily) Outdoor area to enjoy with a park like setting Relaxed working environment Ability to be self-directed in creative aspects of the job LOGOMAT is always looking for highly motivated and well-qualified applicants. Please do not hesitate to send us your application. Visit our website at www.logomat-online.com

Job Type:

Full-time Pay:

$55,000.00

• $60,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan

Education:

Associate (Preferred) Ability to

Commute:

Hebron, KY 41048 (Required)

Work Location:

In person