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NK
Northern Kentucky Federal Credit Union
Member Services Representative
Career Insights for Customer Service Representative (General)
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Based on Kentucky data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,411 / year median in Kentucky
-6% projected decline
Job Description
Member Services Representative Northern Kentucky Federal Credit Union - 4.0 Highland Heights, KY Job Details Part-time $19.00 - $19.67 an hour 2 hours ago Benefits 401(k) Paid time off Qualifications Customer service Basic math High school diploma or GED Math Desktop applications Computer skills Financial services Cash handling Banking Stakeholder relationship building Full Job Description Qualifications Enjoys helping people and building relationships Has strong attention to detail; a focus on accuracy is essential Possesses excellent customer service/retail skills Thrives in a friendly, professional environment High school education or equivalent education is required Must be proficient in computer applications; possess good math skills; and possess a significant level of trust and diplomacy Responsibilities Developing professional & interpersonal relationships with members Actively promoting the credit union's products and services H ours: Monday-Friday 8:30 AM - 5:30 PM; Saturday rotation. Benefits after 90 days.