Customer Support Associate

Vanguard Dominion is growing in Lexington, and we are looking for a motivated Customer Support Associate who enjoys working directly with people and creating positive customer experiences. Our team values professionalism, communication, and consistency, and we are excited to bring on a Customer Support Associate who is ready to learn, contribute, and grow in a fast-paced environment. As a Customer Support Associate, you will help customers with questions, provide product and service information, and support daily sales interactions with confidence and professionalism. This role is ideal for someone who wants hands-on experience working with customers while developing communication and sales skills in a supportive team setting. We are looking for individuals who are dependable, people-focused, and motivated to build long-term professional experience in customer support and sales. Responsibilities of the

Customer Support Associate:

Welcome customers and provide professional support during every interaction Assist with customer questions regarding products, services, and promotions Help maintain accurate customer information and account updates Support daily sales efforts by explaining available service options clearly Work closely with leadership and team members to maintain strong customer satisfaction Learn company systems, customer service strategies, and sales processes Follow up with customers to ensure a positive overall experience Maintain a professional attitude in a fast-moving customer environment

Qualifications:

Strong communication and interpersonal skills Positive and professional attitude Ability to multitask and stay organized Comfortable working with customers face-to-face Motivated to learn customer support and s ales strategies Reliable transportation and consistent availability High school diploma or equivalent preferred Vanguard Dominion is committed to helping every Customer Support Associate succeed through mentorship, daily development, and performance-based growth opportunities. We believe hard work, professionalism, and strong customer interactions create long-term success for both our team and the customers we support. Apply today to join Vanguard Dominion in Lexington, KY as our next Customer Support Associate and start building valuable experience in customer relations, support, and sales development.

Pay:

$40,000.00 - $50,000.00 per year

Work Location:

In person