Description We are looking for a Customer Service Admin to support day-to-day administrative and customer-facing operations for a manufacturing organization in Louisville, Kentucky. This contract position is ideal for someone who is highly organized, attentive to detail, and comfortable managing time-sensitive information across multiple systems. The person in this role will help ensure customer and product records remain accurate while coordinating order-related documentation and responding to requests from both internal teams and external contacts.

Responsibilities:

• Maintain accurate customer, product, and order information by updating records across multiple databases, documents, and business platforms.
• Coordinate the timely preparation and distribution of orders, shipping details, invoices, samples, schedules, and other critical communications with a high level of accuracy.
• Respond to questions and service requests from customers and internal departments in a clear, solution-focused manner.
• Partner with cross-functional team members to investigate discrepancies, resolve issues, and keep transactions moving on schedule.
• Support ongoing relationship management by delivering dependable service to both internal stakeholders and external customers.
• Research account, product, or order-related information and provide clear updates or documentation as needed.
• Assist with administrative projects and contribute to additional operational tasks based on business priorities. Requirements
• High school diploma required; additional college coursework is preferred.
• At least two years of experience in an office, administrative, or other structured work environment.
• Strong working knowledge of Microsoft Office applications.
• Demonstrated accuracy in data entry and document handling.
• Excellent written and verbal communication skills with the ability to interact effectively with a variety of audiences.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Self-motivated and collaborative, with the ability to work independently and as part of a team.
• Strong attention to detail, sound problem-solving ability, and effective interpersonal skills.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .