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Valora Rise

Customer Engagement Representative

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 3 weeks ago

Location: Newport, KY (Onsite)

Last Updated: 4 hours ago

Hours: Full-Time

Expires: 10/4/2026

Career Insights for Customer Service Representative (General)

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Based on Kentucky data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,411 / year median in Kentucky

-6% projected decline

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Job Description

Customer Engagement Representative at Valora Rise Customer Engagement Representative at Valora Rise in Newport, Kentucky Posted in 5 days ago.

Type:

full-time

Job Description:

Customer Engagement Representative ???? Cincinnati, OH | Full-Time | On-Site Are you a people person who enjoys building relationships and delivering outstanding customer experiences? We're looking for an enthusiastic Customer Engagement Representative to join our growing team in Cincinnati! This is a full-time, on-site opportunity offering hands-on training, career development, and the chance to work in a collaborative, fast-paced environment. Whether you're starting your career or looking for your next opportunity, we'd love to hear from you. What You'll Do Build and maintain positive relationships with new and existing customers. Provide accurate information about products and services while answering customer questions. Deliver exceptional customer service throughout every interaction. Assist with customer inquiries, account support, and issue resolution. Work closely with team members to achieve individual and company goals. Maintain accurate customer records and follow up as needed. Represent the company with professionalism and a positive attitude. What We're Looking For Excellent communication and interpersonal skills. Friendly, confident, and customer-focused approach. Strong problem-solving abilities and attention to detail. Ability to thrive in a team-oriented environment. Positive attitude and willingness to learn. High school diploma or equivalent required. Previous customer service, hospitality, retail, or sales experience is helpful but not required-we provide full training. What We Offer Competitive weekly pay. Paid training and ongoing mentorship. Clear opportunities for career advancement. Supportive, team-oriented workplace culture. Full-time, stable schedule. Recognition and performance-based growth opportunities. If you're motivated, enjoy working with people, and are ready to build a rewarding career in customer engagement, we'd love to meet you. Apply today to join our Cincinnati team!