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The Insurance Center Of New Orleans

Customer Service Representative

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$33,915 / year median in Louisiana

+2% projected growth

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Job Description

Customer Service Representative The Insurance Center Of New Orleans Harvey, LA Job Details Full-time $25,000 - $35,000 a year 1 hour ago Benefits Paid time off Opportunities for advancement Retirement plan Qualifications Customer communication Productivity software Technical Proficiency Property insurance knowledge Full Job Description Job Overview The Insurance Center of New Orleans is excited to have the opportunity to meet you! We are seeking a Full Time Customer Service Representative to join our team of knowledgeable insurance professionals. Your enthusiasm for helping clients meet their insurance needs and your attention to detail to ensure they are able to protect everything that matters most to them will make you a fantastic addition to our team. We want to see you succeed, which is why we offer ongoing professional development , Property & Casualty Licensing Assistance , and room to grow. We can't wait to meet you!
Salary Range:
$25,000.00 - $35,000.00 per year Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Career Growth Opportunities Retirement Plan Mon-Fri Schedule Requirements Insurance Property & Casualty customer service experience required. License not required. Strong computer and technical skills, including Microsoft Office Suite and Agency Management software proficiency. A team player who is detail oriented with the ability to multitask and willingness to learn. Professional communication skills. Responsibilities Issue insurance documentation and update policies. Assist clients with payments Assist agents with daily tasks Obtain and maintain accurate client records. Answer client questions, problem solve, and follow up. About Us Our Agency is located in Harvey LA specializing in Auto, Home, Life, and many insurance products. We care about our clients, and it shows in our results as we have achieved many awards since opening our doors. Our dedicated staff works incredibly well as a team and always puts the customer first. Apply to our team today!