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Dale's Quality Car Care

Service Writer

Entry-Level JobVerifiedNo experience needed

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$47,887 / year median in Louisiana

+13% projected growth

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Job Description

Service Writer Dale's Quality Car Care Harvey, LA Job Details 17 hours ago Qualifications Customer communication High school diploma or GED Driver's License Full Job Description 504-367-1114 | 1414 Manhattan Blvd Harvey, LA 70058 Service Writer Opportunities About The Position Dale's Quality Car Care is actively seeking to fill the position of Service Writer. We are on the lookout for individuals who are not only dedicated but also highly oriented towards providing exceptional customer service. Join our team and become a pivotal part of our operations. As the face and voice of our shop, Service Writers play a crucial role in our success. This position involves interacting directly with customers, understanding their needs, and ensuring they receive the best possible service. The ideal candidate will have a solid understanding of automotive services, a friendly and engaging personality, and a strong commitment to maintaining the highest ethical standards. Your role will be instrumental in fostering customer loyalty and trust, contributing significantly to the overall success of our shop.
Service Writer Responsibilities:
Scheduling appointments with customers. Ensuring effective communication between service technicians and Dale's Quality Car Care customers. Inspecting vehicles and accurately diagnosing problems Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage Preparing accurate repair orders, detailing problems and approving repairs Updating customers with any service recommendations made by service technicians Maintaining and enhancing knowledge of automotive maintenance and repairs
Applicant Requirements:
At least 18 years old Recipients of a high school diploma or GED In possession of a valid driver's license Dependable, honest and outgoing Available to work weekends and some holidays